CTG audio warranty backups are warranted to be free of defects in both materials and workmanship. Should any of the Products be defective, the purchaser’s sole and exclusive remedy shall be for CTG, at its option, to repair or replace any defective part for a period of five years from the date of the original purchase, provided, the purchaser promptly notifies CTG giving full particulars as to the defects of unsatisfactory operation. On receiving such notification, CTG will provide instructions regarding shipment of the Products or other means as it elects to show this warranty. No charge will be made for parts or labor during this period. CTG will not accept any returns without prior authorization.