Order and Purchasing
FAQs on Speeding up the process. By ordering online you will get prices faster and you will be able to go through the order confirmation and payment process much faster. This could save days of your time.
Traceability: You will have easy access to all of your previous orders any time you want.
Reordering: you can make a re-order anytime based on your previous orders with the only a couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past.
We accept Visa and MasterCard, Debit Card, Credit Card, Netbanking, UPI,
EMI – Credit Card EMI, Debit Card EMI and No Cost EMI
Yes, we do offer volume discounts. For quantity pricing, please mail at contact@qtech.digital
We are happy to supply goods via purchase order and can be purchased offline, however, we do not offer credit, Goods will be shipped after the payment is credited. A purchase order can be sent to contact@qtech.digital
Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can’t make the payment, please write to us at contact@qtech.digital and notify us about the problem. We can manage the order manually.
Offline payment option available only for bulk orders
Delivery
We will send you the tracking code of the shipment when the parcel has been sent.
We stock a comprehensive range of equipment in our warehouse. If your item is In Stock, we can usually ship on the same day for orders placed before 1 pm, and the next day for orders placed after 1 pm. Our aim is to get your order on board with the courier within two business days of purchase.
If you’re trying to estimate when a package will be delivered, please note the following:
- Credit card authorization and verification must be received prior to processing
- We are closed on weekends and public holidays
- Our shipping provider does not deliver on weekends and public holidays
Our website generates low stock notifications and automatically sends them through to our operations team, so there’s a good chance that more stock is already on its way.
If it isn’t, then it can take anywhere from 1-3 weeks for your product to be dispatched. Our sales staff will be able to advise you of expected arrival times for Back-Ordered items. For urgent Back-Orders, we may be able to fast track your order. To enquire about this service, please contact us before placing your order on our website.
Yes. Having part of your purchase on ‘Back-Order‘ will not delay the shipment of your ‘In Stock’ products
Shipping costs are calculated at the checkout, based on the dimensions and weight of your shipment, and the shipping address. To find out how much shipping will cost, please add the desired products to your cart and complete the checkout process.
Your delivery information is sent to dispatch immediately after your payment is processed, so it’s difficult to change this after your order has been placed. Please enter your address details carefully!
If you do need to change your shipping address, please contact us as soon as possible at contact@qtech.digital
Quality & Warranty
QTech is an Authorised Distributor for all the brands we sell, We sell only genuine products sourced through the manufacturer directly. We are focused on providing high-quality, genuine products from Global brands direct to Customers.
QTech Offers Manufacturers International warranty for each of its products.
Manufacturer’s Warranty – Each and every one of the products available from QTech comes with a manufacturer’s warranty. Generally, these warranties last for one year to five years, depending upon the manufacturer and the product. Cosmetic problems are generally not covered by manufacturer’s warranties. Detailed information on the manufacturer’s warranty should be present in the manual or on the packaging of the product in question.
Please check the link for the same:
- Phoenix Audio Technologies: https://qtech.digital/wp-content/uploads/2021/10/Phoenix-Audio-Limited-Product-Warranty.pdf
- Klik: https://www.klikboks.com/warranty
- Quantum Tech: https://quantumtech.live/warranty-and-return-policy/
- Epiphan: https://www.epiphan.com/warranty-return-policy/
- CTG Audio: https://qtech.digital/ctg-audio-warranty/
- Kaptivo: https://kaptivo.com/terms-of-service/
Returns
Please see our Brands Page for full details, Returns policy is mentioned as per our brands guidelines.
We will refund your shipping costs if the product was received due to an error on our part. For change-of-mind returns, and any other return reason that is not due to an error on our part, we do not refund shipping charges.
